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Terms & Conditions

New Zealand Adventure Specialists

Please read carefully : New Zealand Adventure Specialists Limited (hereinafter referred to as NZAS), accepts tour bookings subject to the following terms and conditions:

 
Deposits & Trip Balance

To secure a tour reservation, NZAS or their agent requires a trip completed reservation form, signed by the client or the parent or legal guardian if the client is under 18 years, with the necessary deposit or full payment if travel is within 40 days. A reservation is accepted and becomes definite from the date NZAS has confirmed acceptance in writing. The person signing the booking form (which in all cases incorporates these terms and conditions - unless other wise specified) warrants they have full authority to do so on behalf of all the persons whose names appear thereon or separately in relation to the group, and confirms that all persons are fully aware of and accept these conditions. NZAS or our agents reserve the right to decline any reservation at their discretion. The deposit per person is 50% of the tour price. Deposits are to be made in New Zealand dollars can be paid by direct bank transfer or credit card (Visa / MasterCard). The balance of the trip cost is due 40 days prior to departure and may be paid in New Zealand dollars by direct bank transfer; or by credit card (Visa / MasterCard). If final payment is not received when due, NZAS reserves the right to treat the reservation as cancelled. All prices include New Zealand Goods and Services Tax of 15% Payments can be made via our reservation and booking forms or we can post, e-mail or fax you a copy.

 

     
 

 

Direct Bank Transfers to NZAS
For Direct Bank Transfers to New Zealand Adventure Specialists Limited your payment can be lodged directly into out bank account;

Bank : ANZ New Zealand Limited

Branch : Kilkerran Place Branch

Address : 2 Kilkerran Place, Porirua, New Zealand

Bank Facsimile : +64-4-237-2262

Account Name : New Zealand Adventure Specialists Limited

Account Number : 06-0549-0194930-00

Please contact NZAS to confirm details of your payment. Information on how to contact NZAS is listed on our contacts page.

Price Guarantee

Prices quoted are per person and are guaranteed, regardless of fluctuations in foreign currency from the period 41 days prior to the trip starting.

Price

All prices are expressed in New Zealand Dollars.

Trip Planner

Shortly after your reservation has been accepted, you will receive a travel planner that includes a descriptive itinerary and information about arrival and departure, suggestions for pre- and post-trip accommodation, public transportation, clothing and gear. One month before departure final rendezvous instructions and final trip details will be sent.

Amendments and Modifications to Travel Arrangements

Transferring the booking of the package trip from one departure date to another is possible without incurring a cancellation fee provided the transfer is made no less than 60 days prior to the commencement date of the original travel date.

Cancellations & Refunds

The balance of the trip cost is due 40 days prior to departure If you must cancel your reservation, your cancellation fee will be determined according to the following formula:

Number of days prior to trip start : Refund

41+ days : Minimum deposit non refundable
31-40 days :50% of trip price
21-30 days :35% of trip price
11-20 days :
15% of trip price
0-10 days :
No Refund

Exceptions to this policy cannot be made for any reason, including weather or personal emergencies. There is no refund for arriving late or leaving a trip early. NZAS reserves the right to make route and accommodation modifications as needed.

Cancelled Tours

On the rare occasions when NZAS must cancel a trip, all payments to date will be refunded. NZAS reserves the right to cancel any tour if there are insufficient confirmed bookings for any given tour to operate.
NZAS is not responsible or liable for expenses incurred in preparation for any cancelled trip.

Travel Insurance

We strongly recommend that you purchase a comprehensive travel insurance policy covering trip cancellation for medical reasons; trip delay; medical expenses; accidental death; lost baggage; and medical evacuation.

New Zealand Law

The Law of New Zealand will be applied to contracts and disputes; and shall be resolved within the New Zealand Court‚s.

Liability

Clients will be required to sign a Liability release form before commencing any tour or activity.

Passports & Visas

Everyone needs a passport to enter NEW ZEALAND. Your passport must be valid for at least three months beyond your intended stay. Citizens of the USA do not need a Visa. For residents of other countries please check with your travel agent to confirm if a visa is required. No vaccinations are required for entry to New Zealand.

Arrival & Departure

Each trip begins and ends in or near a town accessible by plane, train or bus, as noted in individual trip descriptions. Optional van or coach transfers are available from some locations to the meeting place and back at trips end; for which advanced reservations are required. Specific details about starting and ending times, van transfer locations and transportation options for one-way trips are included in your specific trip travel planner. If you wish to make airline reservations before receiving your Travel Planner, please contact NZAS or your Travel Consultant for trip starting and ending times.

Travel Arrangements

For assistance in arranging international air transportation contact your local travel agency for the best deal or Air New Zealand Limited . From the USA fly Air New Zealand direct from Los Angeles, Vancouver or Toronto.

Accommodations

Inns: International Youth Hostel Association or similar backpacker style accommodation is normally our preferred option. Standard accommodations are double occupancy or bunkroom accommodation. Requests for single accommodation are confirmed at the time of reservation for which you are required to pay a Single Supplement Fee - however some overnight stays may not provide or be unable to provide for your single accommodation. If you request a roommate, we can usually pair you with one of the same gender. Children under 18 must share a room with an adult family member, adult family friend or legal guardian. Sleeping Bags are to be supplied by the client.

Wilderness Camping: Two person tents intended for double occupancy and closed foam Sleeping Mats are provided free of charge. Single tents are available for a hire charge of NZ$90. Sleeping Bags are to be supplied by the client.

Minors

All minors (under 18 years) must be accompanied by at least one parent or legal guardian. The minimum allowable age for most trips is 13 years. However some trips may exclude minors or exclude them from certain trip activities due to safety concerns.

Client Responsibility

Clients are responsible for: choosing a trip that suits their abilities, level of fitness and state of health; providing NZAS with signed release and medical information forms prior to trip departure; arriving at the trip start with clothing and gear recommended in the Trip Planner; respecting the laws and customs of countries visited; following environmental guidelines and regulations while on the trip in accordance with the trip leaders directions; and respecting the rights and privacy of other trip members. NZAS reserves the right to refuse service to anyone at any time prior to or during the trip, if in NZAS opinion, an individual‚s behavior or physical condition are not compatible with the general enjoyment and well-being of other trip members. In the event of ill health NZAS may make any arrangements as it sees fit and recover such costs from the client.

Disclosure of Risks

Adventure activities have an element of risk, and all clients need to realize there is no absolute guarantee of safety. If you feel unsure about any particular adventure activity consult our trip leader who may be able to offer an alternative option. NZAS reserves the right not to run any activity(s) if in our opinion the circumstances make the activity too dangerous (e.g. flooded rivers).

Conditions

NZAS as operator or agent finalizes all arrangements for these tours on the express condition that it shall not be held liable for any injury, loss, accident, delay or irregularity which may occur either by reason of any defect in any vehicle, vessel or equipment or by Acts of god or through the acts of default of any company or person engaged in conveying the passengers or in carrying out our arrangements of the tours or otherwise in connection herewith. NZAS reserves the right to change any of the facilities, service or prices described in any of its publications, including any Internet site. NZAS accepts no liability for any action or activity undertaken by the client arranged independently of NZAS. NZAS shall not be liable to compensate clients for associated expenses incurred as a result of their booking. NZAS accepts no liability for any individual or group failing to meet NZ Passport / Visa entry requirements. No refund will be made for any unused services included in the price.

Suggested Reading

Lonely Planet: New Zealand (15th Edition) (Sept 2010)  Lonely Planet Publications.
ISBN 978-1-74179-473-1

Rough Guide to New Zealand (7th Edition) (Sept 2010) Rough Guides : London.
ISBN 978-1-40000-841-4

Fodorís New Zealand (15th Edition) (April 2010) Fodorís Travel Publications.
ISBN 978-1-4000-1952-6